FULL CONFERENCE

Learn from vetted industry leaders, on-demand. Enjoy immediate access, track your progress, and get the latest business intel for your subscription business. Access 77 sessions from Subscription Show 2020 on Business Growth, Recurring Payment Optimization, Subscriber Retention, Subscriber Acquisition, Market Trends & Dynamics, M&A and Valuation, and Solution Provider Demos.

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Buy FULL CONFERENCE
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Get The Latest Subscription Business Intel From Leading Experts in These 77 On-Demand Sessions:

BUSINESS GROWTH SESSIONS

  • Pandemic Pivot: Skift’s Journey To ‘Subscription-First’ (Rafat Ali, Skift)
  • Creating a Disruption Proof Organization for Your Subscription Business (Robbie Kellman Baxter, Membership Economy and Forever Transaction)
  • DISCUSSION: Q&A with Robbie Kellman Baxter (Membership Economy and Forever Transaction)
  • DISCUSSION: Creating a Disruption Proof Organization for Your Subscription Business (Robbie Kellman Baxter, Membership Economy and Forever Transaction with Sam Jordan, Manifesto Growth Architects)
  • Instant Ink: Transforming HPs Retail Business Into A Recurring-Revenue Leader (Anthony Napolitano, HP Instant Ink, Jorge Simal, HP Instant Ink)
  • Leverage Your Village: How to Achieve Growth & Scale, Even in A Pandemic (Sharath Dorbala, Vindicia)
  • The Subscription Maturity Model: Learn How To Anticipate Changes In Your Business (Nelson Veiga, Vindicia)
  • Business Model Innovation in the Next Normal (Amy Konary, Zuora)
  • Transformation of the Subscription Lifecycle driving growth and deeper customer engagement (Amy Konary, Zuora, Laurie Goeman, J.P. Morgan, Tammy Petro, J.P. Morgan)
  • Finding a $20 in your Pocket: How To Turn Data You Already Have into Products to Sell (Rob Ristagno, Sterling Woods Group )
  • COVID’s Impact: Innovating Subscription Strategies (Leslie Laredo, Academy of Digital Media, Alyssa Passeggio, NJ Advance Media)
  • Harvard Business Review: Beyond Subscriptions, the Big Ideas and the Little Ones. (Jim Boder, Harvard Business Review, Sam Jordan, Manifesto Growth Architects)
  • Driving Exponential Growth: The Secret Sauce (Danielle Gotkis, Recurly and Ben Zvaifler, PupBox)
  • The Platform Approach: How to Hyper-Accelerate Subscription Growth (Jesus Luzardo, Vindicia)
  • Growth Hacks to Increase Subscription Revenue (Ro Bhatia)How Hearst Reimaged Road and Track Media Through Tiered Subscriptions (Michelle Panzer, Hearst Magazines and Leslie Laredo, Academy of Digital Media)
  • Challenge the Status Quo: Integrate Subscription Efforts Across the Entire Business (Aaron Gottlieb, Digiday and Leslie Laredo, Academy of Digital Media)

SUBSCRIBER RETENTION SESSIONS

  • Build Your Strategy to Minimize Churn and Maximize Revenue (Rachel Quick, Recurly)
  • Customer Retention Playbook: How Freshly Turns Cancellations into Cash (Guy Marion, Brightback and Adrienne Bouchie, Freshly)
  • The Key to Retention: Customer/Subscriber Centricity in Action (Peter Figueredo, House of Kaizen, Erik Zenhausern, Newsday, Jen Taylor, A+E Networks, Kerry Saretsky, Harper Collins, and Rakesh Tondon, Le Tote)
  • Relationship Building: Connecting Your Brand with Your Community (Chris Lawson, Moreno Marketing)
  • Don't Overlook the Reality of Churn - 5 Keys to Successful Retention Management (Trace Galloway, Vindicia)
  • Understanding the Power of Lifetime Value (Darryl Hicks. Flexpay)
  • 5 Keys to Scaling Subscription Revenue Beyond Growth Ceilings (Robert Skrob, Membership Services)
  • Onboarding Q&A (Robert Skrob, Membership Services)

RECURRING PAYMENT SESSIONS

  • How Should You Manage Payments in Your Organization? (John Sullivan, PLC)
  • Power Your Payments: How Your Subscribers Want to Pay Now (James Tiltman, Worldpay)
  • VISA Fireside Chat (Sebastien Verreault, VISA, Chenxi Violet Jin, VISA, Brendan Grant, VISA, Steven Carillo, VISA, Melanie Stout, PLC)
  • Subscription Billing in a COVID-19 Environment and Beyond with American Express (Melanie Stout, PLC, JJ Kieley, AMEX, Ramesh Devaraj, AMEX, James Paulson, AMEX)
  • Mastercard Fireside Chat (Melanie Stout, PLC, Patrick Kelly, MASTERCARD)
  • Staying Ahead of Involuntary Customer Churn: Best Practices for Maximizing Account-on-File Approvals (Jeremy Bellino, Worldpay)
  • COVID19 & Holiday Chargeback Fraud - Love Story or Perfect Storm? (Suresh Dakshina, Chargeback Gurus)
  • New Hobbies, New Risks: Safeguarding Against Chargebacks (Steve Durney, Ethoca)
  • Who Used My Card? The Mysterious Case Of Family Fraud (Greg Witten, Verifi)
  • The Future of Publishing and Payment Success (Melanie Stout, PLC, Noemi Lazo, PMC)
  • Recurring Payment Open Q&A (Paul Larsen, PLC)
  • Subscriptions on a Global Scale (Olga Bogomolova, Shutterstock, Jack Lam, Shutterstock, and Sharon Gross, PLC)

SUBSCRIBER ACQUISITION SESSIONS

  • Building Resilience with a Subscription Marketing Mindset (Anne Janzer, Subscription Marketing)
  • The Role of FTC Guidelines in Advertising Your Subscriptions and Memberships (Lisa B. Dubrow, Esq.)
  • Dos and Don’ts of Subscription and Membership Sales (a/k/a Negative Option Marketing) (Lisa B. Dubrow, Esq.)
  • How Subscription Leaders Drive Growth with Behavioral Experimentation (Chris Goward, Widerfunnel)
  • Subscription Pricing Pages that Maximize Conversion and LTV (Robert Skrob, Membership Services)
  • Subscriber Acquisition: How to Break Through Diminishing Returns (Megan Conahan, Direct Agents and Imran Hassan, Eaglemoss)
  • Beyond Tire Kickers: How to Build a Subscriber Base of Dedicated Fans (Dave Sharpe, Wiland and Emma Nicoletti, Wiland)
  • Pricing: A Perspective On Accelerating Your Subscription Business (Mark Stiving, Ph.D, Impact Pricing)

M&A AND VALUATION SESSIONS

  • Strategies for Maximizing Valuations of Subscription Businesses (Richard Kestenbaum, Triangle Capital, Robin Lewis, The Robin Report)
  • DISCUSSION: Q&A on Investment, M&A, and Valuation with Richard Kestenbaum, Triangle Capital
  • 5 Key Mistakes to Avoid When Selling Your Company (Peter Cowen, Sutton Capital)


MARKET TRENDS & DYNAMICS SESSIONS

  • Confronting Reality: Navigating Disruption (Geoff Colvin, Fortune Magazine, CBS Radio, Upside of the Downturn)
  • DISCUSSION: Confronting Reality: Navigating Disruption (Geoff Colvin, Fortune Magazine, CBS Radio, Upside of the Downturn and Edward Roussel, Dow Jones)
  • DISCUSSION: Q&A with Geoff Colvin, Fortune Magazine, CBS Radio, Upside of the Downturn
  • The impact of D2C on Sports Distribution (Ed Barton. Omdia Research)
  • Adapting to Churn in the Time of Coronavirus (Carl Gold, Zuora)
  • Recurring Success: Exploring 2020 Subscription Retention & Payment Trends (Mike Rogers, ACI Worldwide)
  • OTT: Trends & Metrics That Matter (Rameez Tase, Antenna)

SOLUTION PROVIDER DEMO & INFO SESSIONS

  • VINDICIA
  • RECURLY
  • WORLDPAY from FIS
  • HOUSE OF KAIZEN
  • FLEXPAY
  • PLC - Paul Larsen Consulting
  • WILAND
  • VERIFI
  • BRIGHTBACK
  • ACI WORLDWIDE
  • STICKY.IO
  • JP MORGAN
  • CHARGEBACK GURUS
  • ETHOCA
  • ZUORA
  • ADVANTAGE CS
  • NACHA
  • UBERSMITH
  • REBAR TECHNOLOGY
  • 2CHECKOUT
  • ANTENNA
  • CHARGEBACK 911
  • PAYWAY

FULL CONFERENCE

Learn from vetted industry leaders, on-demand. Enjoy immediate access, track your progress, and get the latest business intel for your subscription business. Access 77 sessions from Subscription Show 2020 on Business Growth, Recurring Payment Optimization, Subscriber Retention, Subscriber Acquisition, Market Trends & Dynamics, M&A and Valuation, and Solution Provider Demos.

Market Trends & Dynamics Track

Access sessions focused on understanding the market and current trends.

Business Growth & Optimization Track

Access sessions focused on understanding the growth and optimization of your subscription business.

Subscriber Retention Track

Access sessions focused on understanding subscriber retention.

Subscriber Acquisition Track

Access sessions focused on understanding subscriber acquisition.

Recurring Payment Optimization Track

Access sessions focused on understanding how to optimize your recurring payments.

M&A and Valuation Track

Access sessions focused on understanding M&A transactions and valuation of your business.