Get The Latest Subscription Business Intel From Leading Experts in These 77 On-Demand Sessions:

BUSINESS GROWTH SESSIONS

• Pandemic Pivot: Skift’s Journey To ‘Subscription-First’ (Rafat Ali, Skift)
• Creating a Disruption Proof Organization for Your Subscription Business (Robbie Kellman Baxter, Membership Economy and Forever Transaction)
• DISCUSSION: Q&A with Robbie Kellman Baxter (Membership Economy and Forever Transaction)
• DISCUSSION: Creating a Disruption Proof Organization for Your Subscription Business (Robbie Kellman Baxter, Membership Economy and Forever Transaction with Sam Jordan, Manifesto Growth Architects)
• Instant Ink: Transforming HPs Retail Business Into A Recurring-Revenue Leader (Anthony Napolitano, HP Instant Ink, Jorge Simal, HP Instant Ink)
• Leverage Your Village: How to Achieve Growth & Scale, Even in A Pandemic (Sharath Dorbala, Vindicia)
• The Subscription Maturity Model: Learn How To Anticipate Changes In Your Business (Nelson Veiga, Vindicia)
• Business Model Innovation in the Next Normal (Amy Konary, Zuora)
• Transformation of the Subscription Lifecycle driving growth and deeper customer engagement (Amy Konary, Zuora, Laurie Goeman, J.P. Morgan, Tammy Petro, J.P. Morgan)
• Finding a $20 in your Pocket: How To Turn Data You Already Have into Products to Sell (Rob Ristagno, Sterling Woods Group )
• COVID’s Impact: Innovating Subscription Strategies (Leslie Laredo, Academy of Digital Media, Alyssa Passeggio, NJ Advance Media)
• Harvard Business Review: Beyond Subscriptions, the Big Ideas and the Little Ones. (Jim Boder, Harvard Business Review, Sam Jordan, Manifesto Growth Architects)
• Driving Exponential Growth: The Secret Sauce (Danielle Gotkis, Recurly and Ben Zvaifler, PupBox)
• The Platform Approach: How to Hyper-Accelerate Subscription Growth (Jesus Luzardo, Vindicia)
• Growth Hacks to Increase Subscription Revenue (Ro Bhatia)How Hearst Reimaged Road and Track Media Through Tiered Subscriptions (Michelle Panzer, Hearst Magazines and Leslie Laredo, Academy of Digital Media)
• Challenge the Status Quo: Integrate Subscription Efforts Across the Entire Business (Aaron Gottlieb, Digiday and Leslie Laredo, Academy of Digital Media)

SUBSCRIBER RETENTION SESSIONS

• Build Your Strategy to Minimize Churn and Maximize Revenue (Rachel Quick, Recurly)
• Customer Retention Playbook: How Freshly Turns Cancellations into Cash (Guy Marion, Brightback and Adrienne Bouchie, Freshly)
• The Key to Retention: Customer/Subscriber Centricity in Action (Peter Figueredo, House of Kaizen, Erik Zenhausern, Newsday, Jen Taylor, A+E Networks, Kerry Saretsky, Harper Collins, and Rakesh Tondon, Le Tote)
• Relationship Building: Connecting Your Brand with Your Community (Chris Lawson, Moreno Marketing)
• Don't Overlook the Reality of Churn - 5 Keys to Successful Retention Management (Trace Galloway, Vindicia)
• Understanding the Power of Lifetime Value (Darryl Hicks. Flexpay)
• 5 Keys to Scaling Subscription Revenue Beyond Growth Ceilings (Robert Skrob, Membership Services)
• Onboarding Q&A (Robert Skrob, Membership Services)

RECURRING PAYMENT SESSIONS

• How Should You Manage Payments in Your Organization? (John Sullivan, PLC)
• Power Your Payments: How Your Subscribers Want to Pay Now (James Tiltman, Worldpay)
• VISA Fireside Chat (Sebastien Verreault, VISA, Chenxi Violet Jin, VISA, Brendan Grant, VISA, Steven Carillo, VISA, Melanie Stout, PLC)
• Subscription Billing in a COVID-19 Environment and Beyond with American Express (Melanie Stout, PLC, JJ Kieley, AMEX, Ramesh Devaraj, AMEX, James Paulson, AMEX)
• Mastercard Fireside Chat (Melanie Stout, PLC, Patrick Kelly, MASTERCARD)
• Staying Ahead of Involuntary Customer Churn: Best Practices for Maximizing Account-on-File Approvals (Jeremy Bellino, Worldpay)
• COVID19 & Holiday Chargeback Fraud - Love Story or Perfect Storm? (Suresh Dakshina, Chargeback Gurus)
• New Hobbies, New Risks: Safeguarding Against Chargebacks (Steve Durney, Ethoca)
• Who Used My Card? The Mysterious Case Of Family Fraud (Greg Witten, Verifi)
• The Future of Publishing and Payment Success (Melanie Stout, PLC, Noemi Lazo, PMC)
• Recurring Payment Open Q&A (Paul Larsen, PLC)
• Subscriptions on a Global Scale (Olga Bogomolova, Shutterstock, Jack Lam, Shutterstock, and Sharon Gross, PLC)

SUBSCRIBER ACQUISITION SESSIONS

• Building Resilience with a Subscription Marketing Mindset (Anne Janzer, Subscription Marketing)
• The Role of FTC Guidelines in Advertising Your Subscriptions and Memberships (Lisa B. Dubrow, Esq.)
• Dos and Don’ts of Subscription and Membership Sales (a/k/a Negative Option Marketing) (Lisa B. Dubrow, Esq.)
• How Subscription Leaders Drive Growth with Behavioral Experimentation (Chris Goward, Widerfunnel)
• Subscription Pricing Pages that Maximize Conversion and LTV (Robert Skrob, Membership Services)
• Subscriber Acquisition: How to Break Through Diminishing Returns (Megan Conahan, Direct Agents and Imran Hassan, Eaglemoss)
• Beyond Tire Kickers: How to Build a Subscriber Base of Dedicated Fans (Dave Sharpe, Wiland and Emma Nicoletti, Wiland)
• Pricing: A Perspective On Accelerating Your Subscription Business (Mark Stiving, Ph.D, Impact Pricing)
  

M&A AND VALUATION SESSIONS

• Strategies for Maximizing Valuations of Subscription Businesses (Richard Kestenbaum, Triangle Capital, Robin Lewis, The Robin Report)
• DISCUSSION: Q&A on Investment, M&A, and Valuation with Richard Kestenbaum, Triangle Capital
• 5 Key Mistakes to Avoid When Selling Your Company (Peter Cowen, Sutton Capital)

MARKET TRENDS & DYNAMICS SESSIONS

• Confronting Reality: Navigating Disruption (Geoff Colvin, Fortune Magazine, CBS Radio, Upside of the Downturn)
• DISCUSSION: Confronting Reality: Navigating Disruption (Geoff Colvin, Fortune Magazine, CBS Radio, Upside of the Downturn and Edward Roussel, Dow Jones)
• DISCUSSION: Q&A with Geoff Colvin, Fortune Magazine, CBS Radio, Upside of the Downturn
• The impact of D2C on Sports Distribution (Ed Barton. Omdia Research)
• Adapting to Churn in the Time of Coronavirus (Carl Gold, Zuora)
• Recurring Success: Exploring 2020 Subscription Retention & Payment Trends (Mike Rogers, ACI Worldwide)
• OTT: Trends & Metrics That Matter (Rameez Tase, Antenna)
  

SOLUTION PROVIDER DEMO & INFO SESSIONS

• VINDICIA
• RECURLY
• WORLDPAY from FIS
• HOUSE OF KAIZEN
• FLEXPAY
• PLC - Paul Larsen Consulting
• WILAND
• VERIFI
• BRIGHTBACK
• ACI WORLDWIDE
• STICKY.IO
• JP MORGAN
• CHARGEBACK GURUS
• ETHOCA
• ZUORA
• ADVANTAGE CS
• NACHA
• UBERSMITH
• REBAR TECHNOLOGY
• 2CHECKOUT
• ANTENNA
• CHARGEBACK 911
• PAYWAY